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Customer Care

Some questions answered

Ingredients & Nutrition

Are your products vegan & gluten free?

Absolutely! We're all about the plants & their divine sacred medicine...

Where is your cacao sourced from?

Currently we wholesale our cacao from Maretai Organics - Australia who, like us, pride themselves on quality, fair trade & sustainability. For more information please visit https://maretai.com.au


Where are your other plant medicines sourced from?

Currently we wholesale our organic herbs & spices from local wholesaler Austral Herbs. For more information please visit https://australherbs.com.au

Online Orders

What if I am not home to receive my order?

Provided your order is not left in a hot sunny location your order should be ok, however we do recommend that you organise a delivery address at which you or someone will be able to receive your order. As cacao is heat sensitive & we want to ensure that your order is received as beautifully as when it was sent!

Do you ship to countries outside of Australia?

We can definitely arrange a parcel to countries outside of Australia however we do ask that you email wisdom@souling.com.au to get a quote for postage

Can I return my purchase?

As our products contain consumerable items unfortunately we are unable to accept returns. If your reason for wanting to return your purchase is something that you are unhappy with please email wisdom@souling.com.au

Got more questions?

Get in touch so we can answer any more questions you may have.

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